Planit : Job Profiles : Credit Manager Financial Services (2024)

Planit : Job Profiles : Credit Manager Financial Services (1)

Credit managers work for organisations that lend money or sell goods or services on credit. They determine if individuals or businesses will be able to pay back any money they owe, manage their credit account and make sure the money is paid back as agreed.

The Work

There are two main types of credit manager:

  • consumer credit managers - managing credit offered to private individuals, such as credit card accounts or loans
  • commercial credit managers - managing credit offered to businesses and other organisations.

You could be:

  • gathering information from credit agencies or banks to assess whether a new customer can pay a proposed debt
  • using this information to assess the level of risk involved in offering credit
  • making the decision to offer credit and agreeing the terms and conditions
  • arranging payments and drawing up a contract suitable to both parties
  • monitoring payments to make sure they are paid on time, and taking action over late payments
  • producing reports to work from and for senior management, such as aged debt analysis and debt report reconciliations
  • taking legal action to recover the debt or giving evidence in civil court cases
  • in cases of insolvency, working with organisations selling off the customer's assets to claim a proper share
  • managing a team of credit controllers and setting daily collection targets.

Pay

The figures below are only a guide. Actual pay rates may vary, depending on:

  • where you work
  • the size of the company or organisation you work for
  • the demand for the job.

Starting salary for a credit controller is between £18,000 and £22,000 a year, rising for a senior credit controller to between £23,000 and £27,000 a year.

Credit managers earn between £30,000 and £42,000 a year. At higher levels salaries can be £45,000or more.

Conditions

  • You work mainly in an office, at a computer or on the telephone.
  • You may sometimes have to visit customers or attend court.
  • You work normal Monday to Friday office hours, but you may work extra hours at the end of the financial year.
  • There is often a chance to work part time.

Workforce Employment Status

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Useful Subjects

  • Accounting
  • Business
  • Business Management
  • Economics
  • Financial Services (SCQF Level 6) (FA) (FA)
  • Mathematics
  • SfW Financial Services

Getting In

  • Many credit managers start out as credit controllers, credit control assistants or debt collection agents. Some will have worked in other finance related jobs, in insurance, banking or accounting.
  • There are no set entry requirements for credit controller posts, but most employers prefer a good group of subjects at National 5, including English and Maths. You may need one or more Highers.
  • You may be able to get in by completing a Modern Apprenticeship in Accounting or Financial Services.
  • It may be helpful to have a HNC (SCQF Level 7), HND (SCQF Level 8) or a degree (SCQF Level 9-10) in a finance or business subject.
  • Experience in financial work, such as banking, is useful.
  • Most employers expect you to take the professional qualifications of the Chartered Institute of Credit Management (CICM).
  • You will require a satisfactory criminal record check from Disclosure Scotland to show that you are suitable for this type of work. Contact Disclosure Scotland for details on the type you would need.

Jobs are with credit card companies, hire purchase companies, banks, building societies and mail order companies. Look for vacancies on the CICM website or elsewhere on the internet, the Universal Jobmatch website (formerly Jobseekers Direct) and in your local Jobcentre Plus offices.

Workforce Education Levels (UK)

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Job Outlook Scotland

Job Outlook Scotland and UK

Scotland

2024 Planit : Job Profiles : Credit Manager Financial Services (2)

Planit : Job Profiles : Credit Manager Financial Services (3)

11812

0.7 %

Planit : Job Profiles : Credit Manager Financial Services (4)

RISE

Planit : Job Profiles : Credit Manager Financial Services (5) 2029

Planit : Job Profiles : Credit Manager Financial Services (6)

11891

United Kingdom

Planit : Job Profiles : Credit Manager Financial Services (7) 2024

Planit : Job Profiles : Credit Manager Financial Services (8)

181506

3.4 %

Planit : Job Profiles : Credit Manager Financial Services (9)

RISE

Planit : Job Profiles : Credit Manager Financial Services (10) 2029

Planit : Job Profiles : Credit Manager Financial Services (11)

187626

LMI data powered by Lightcast

What Does it Take?

You need to have:

  • a confident, assertive manner
  • excellent spoken and written communication skills
  • excellent numerical and IT skills
  • good problem solving skills
  • a methodical approach to record keeping
  • good planning and organisational skills
  • good business sense
  • leadership skills.

You need to be able to:

  • make sound decisions
  • maintain confidentiality
  • meet targets
  • work under pressure
  • handle negotiations in a calm and diplomatic manner.

Training

  • Training is mostly on the job.
  • The CICM offers professional qualifications leading to associate, then graduate, membership. There are no formal entry requirements for these qualifications.
  • The CICM offers qualifications in three areas: Credit and Collections, Money and Debt Advice, and Enforcement.The courses are available at different levels and can take between 6 months to two years for each.

Getting On

  • If you start as a credit controller, you should be able to progress to become a credit manager.
  • You might move to the same post in a larger organisation.
  • You could perhaps move on to a more senior post such as financial director.
  • You could set up as a self-employed consultant, advising companies how to setting up credit systems.

Video

Contacts

The following organisations may be able to provide further information.

Chartered Financial Analysts Society of the UK (CFA UK)
Tel: 020 7648 6200
E-mail: info@cfauk.org
Website: http://www.cfauk.org
Twitter: @cfauk

Chartered Institute of Credit Management
Tel: 01780 722900
E-mail: info@cicm.com
Website: http://www.cicm.com
Twitter: @CICM_HQ
Facebook: https://www.facebook.com/CreditManagement

London Institute of Banking and Finance
Tel: 01227 818609
E-mail: customerservices@libf.ac.uk
Website: http://www.libf.ac.uk
Twitter: @StudyLIBF
Facebook: https://www.facebook.com/StudyLIBF

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Planit :  Job Profiles : Credit Manager Financial Services (2024)

FAQs

What do you know about credit manager profile? ›

Credit managers review and update the company's credit policy and monitor loan payments and bad debts. They calculate and set loan interest rates, negotiate the terms of a loan with new clients, and ensure all loans and lending procedures comply with policy and regulation.

What is the most difficult part of being a credit manager? ›

Dealing with clients who refuse to pay is one of the most difficult tasks of a credit manager. This question tests a candidate's knowledge of credit policy, relevant laws, and problem-solving skills.

Is credit manager a stressful job? ›

Work pressure is very hectic. In a credit, I am processing around 11-12 daily of 5-6 different products. Work pressure is very high. Those don't do work their work are signed to hardworkers.

Is credit management difficult? ›

1: It's a bigger job than you might think. In theory, the job of a credit controller seems easy, perhaps even unnecessary. You provide a product or service and then the customer pays – simple. Unfortunately, however, in practice the job is much more challenging.

What is the profile for finance manager? ›

A Financial Manager is a key decision-maker in an organization. They use data analysis and advise senior managers on profit-maximizing ideas, which can help optimize company profits over time by making intelligent decisions for investments or spending funds to have the greatest return on investment.

What is the credit profile in finance? ›

A record that contains a customer's credit history and creditworthiness, which is used to evaluate credit risk.

What are the 5 C's of credit? ›

The 5 C's of credit are character, capacity, capital, collateral and conditions. When you apply for a loan, mortgage or credit card, the lender will want to know you can pay back the money as agreed. Lenders will look at your creditworthiness, or how you've managed debt and whether you can take on more.

What are the three common problems in credit management? ›

Three common credit problems are: Lack of enough credit history. Denied credit application. Fraud and identity theft.

What is the average age of a credit manager? ›

Credit Union Manager age by race and gender
RaceMale AgeFemale Age
Unknown4145.5
Asian4244
Hispanic or Latino4042
White4549
2 more rows

What is the hardest job in finance? ›

One of the most difficult jobs in Finance is to be the CFO of a PE firm or a PE-backed company. According to a Big 4 firm's survey, turnover of CFOs in PE and PE-backed companies is notoriously high, reaching 80% in less than five years; half of whom are gone within three years.

What is the hardest bank to get a job at? ›

Ex-Goldman Sachs helping train students/recent grads to secure jobs in banking - 90% placement rate to banks like GS, UBS and JP. These are the 10 hardest investment banks to get a job at in the world🌍👇 1. JP Morgan 2. Goldman Sachs 3.

What is difference between credit analyst and credit manager? ›

The credit manager has responsibility for a team of credit analysts. Credit managers have access to the case folders and credit review information of their own customers and customer accounts, and of the customers and customer accounts assigned to all credit analysts on their team.

What are the 3 C's of credit management? ›

The factors that determine your credit score are called The Three C's of Credit – Character, Capital and Capacity.

What are the 4 C's of credit management? ›

The 4 Cs of Credit helps in making the evaluation of credit risk systematic. They provide a framework within which the information could be gathered, segregated and analyzed. It binds the information collected into 4 broad categories namely Character; Capacity; Capital and Conditions.

What are the strengths of a credit manager? ›

A successful credit manager needs strong analytical abilities, a working knowledge of statistics, and the confidence to make decisions that will affect a company's bottom line. The job duties of a credit manager include evaluating requests for credit using credit scores, projected profits and losses, and risk factors.

What do you know about credit management? ›

Credit management is the process by which businesses oversee credit that is extended to customers for the purchase of goods and services. The process involves much more than just the extension of credit. Prior to extending the credit, the business will establish policies, practices, and terms that guide the process.

What does a credit profile show? ›

Your credit reports include information about the types of credit accounts you've had, your payment history and certain other information such as your credit limits. Credit reports from the three nationwide consumer reporting agencies — Equifax, TransUnion and Experian — may contain different account information.

What is credit risk management job profile? ›

They analyze credit applications, evaluate borrowers' creditworthiness, establish credit limits, monitor repayment patterns, and develop risk mitigation strategies. They ensure that lending decisions align with the institution's risk appetite and regulatory guidelines.

What is the profile of a credit analyst? ›

Credit analysts are hired by commercial and credit unions to analyze the financial data of a potential client. The analyst will evaluate the client's credit payment history, assets, liabilities, and earnings history to determine their suitability for credit terms.

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