DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

SALES VISIT - NEW

I sold my old Prius and wanted a new model. I called this deal and spoke to DANIEL he found the perfect car for me and made me a VIP to stop in and test drive a Brand New Prius Prme! I bought I called this deal and spoke to DANIEL he found the perfect car for me and made me a VIP to stop in and test drive a Brand New Prius Prme! I bought the 2023 Toyota Prius Prime SE from SAM! They were the only ones who had the car and had great service! Everyone was quoting me 5-8k over MSRP but Carson Toyota made an offer I was happy with! Great service and excellent selection of vehicles. More

SALES VISIT - NEW

Insurance requirement was not mention before/on scheduled pick up date, even after obtaining a full cover written policy with insurance agent while working with the Sales Rep finalize the sale contract durin pick up date, even after obtaining a full cover written policy with insurance agent while working with the Sales Rep finalize the sale contract during the pick up night, still was not willing release the vehicle, which caused extra day of delay. The Sale Manger, Tamer Ahmed, was not willing to work with customer after the contract was signed (trapped!)Was particularly inquired the vehicle would comes with 2 keys on delivery, however, only received one, missing one FOB. No ETA when will deliver.I felt everyone was super friendly and helpful until after I signed the contact, I was very disappointed and definitely will not come back again. More

SALES VISIT - NEW

I was so impressed with the deslership. I have been looking for a Camry Hybrid, which are hard to get right now. I have been struggling to find a saleperson who was honest and would do what I have been looking for a Camry Hybrid, which are hard to get right now. I have been struggling to find a saleperson who was honest and would do what I asked. I had done lots of homeowork and I knew what I wanted and the price I was willing to pay. Several other dealships wanted to add additional upgrades in order to sell me a car, and increase their profits over my needs. I was so frustrated and ready to give up on my search. When I met Juan Cabrera I so surprised, he was a man of his word. My car was in the date he told me it would arrive and at the price I had asked. This dealership and Juan made this the easiest transaction I could hope for. I would HIGHLY recommend the dealership and Juan. Thank you for making this an enjoyable experience. If you are thinking about a Toyota, buy from this dealship. They are AMAZING!!!! More

SALES VISIT - NEW

**Excellent Service** Robert & MariaCarson Toyota was **Excellent Service** Robert & MariaCarson Toyota was our 2nd search for a 2021 Toyota Highlander, we met Sales Rep. Pranil Chand. Who let us test d **Excellent Service** Robert & MariaCarson Toyota was our 2nd search for a 2021 Toyota Highlander, we met Sales Rep. Pranil Chand. Who let us test drive the Vehicle. Made the whole process easy and smooth in our best interest. Along with others who helped in our purchased. Highly recommended More

SALES VISIT - NEW

Great Experience!!!! My experience with Jesse and Mike at Carson Toyota was great!!! I usually use a car broker to lease a new car however after my first initial phone con My experience with Jesse and Mike at Carson Toyota was great!!! I usually use a car broker to lease a new car however after my first initial phone conversation with Jesses I knew I wanted to give it a try and I am glad I did. Both Jesses and Mike were very professional, friendly and helpful. They were honest with me from the start and did not push sales tactics on me. I walked away with an amazing deal and the whole experience was hassle free, I am very satisfied with my with the overall experience. Jesses and Mike have definitely earned my business and I cant wait to come back for my next car. Thank you again for everything! More

SERVICE VISIT

Time well spent Even though I arrived an hour early, my car was taken in and I waited only 1 hour--I left at the same time I should have arrived. Service was efficie Even though I arrived an hour early, my car was taken in and I waited only 1 hour--I left at the same time I should have arrived. Service was efficient. I liked the fact that the service representative told me personally that I did not need anything extra--which also would mean that she would have told me if I needed to have something more done to my car.I am very satisfied. More

SALES VISIT - NEW

The sales person was friendly and very helpful The dealership has alot of variety of vehicles the price are reasonable and the staff are very friendly they make you feel at home nice place The dealership has alot of variety of vehicles the price are reasonable and the staff are very friendly they make you feel at home nice place More

SALES VISIT - NEW

Very professional Came to Carson Toyota on recommendation from son who had purchased previously. Outstanding experience from start to driving off the lot Each person i Came to Carson Toyota on recommendation from son who had purchased previously. Outstanding experience from start to driving off the lot Each person involved in this the sale did not talk down to me (an older woman) but treated me with great respect More

SALES VISIT - NEW

Prompt respectful honest Great service! Friendly! Honest and straightforward negotiation! Telling friends and acquaintances about CARSON TOYOTA! Clean organized dealership! Ha Great service! Friendly! Honest and straightforward negotiation! Telling friends and acquaintances about CARSON TOYOTA! Clean organized dealership! Happy with 2019 Toyota Camry Se. My first brand new Toyota ! More

SERVICE VISIT

Tire problems The "tire" light indicator lit up on my dash. I dropped my car off at Carson Toyota because it was closest to my work at Carson High School. They took The "tire" light indicator lit up on my dash. I dropped my car off at Carson Toyota because it was closest to my work at Carson High School. They took care of everything! Turned out the tire couldn't be repaired, so they got it replaced in record time--by the time the lunch bell rang, I was able to pick up my car. (One bummer...the dealership where I bought the car and usually take it for service will wash it, Carson Toyota didn't--maybe next time?) More